Return Policy

We offer a 14-day return policy. Refund or exchange will be given provided items are returned to us in their original condition as NEW, UNWORN (i.e. as received) with their original unmarked/undamaged box and swing tags. The returned item must be in re-sellable condition. Please make sure the item is not worn or damaged as we only accept unworn items in their original condition. Any worn item returned will be refused and we will contact you to arrange collection.

Please do not apply tape directly to the item’s box. Wrap the item securely in original packaging or alternative suitable packaging.

We do not offer free return postage and customers have to return their orders back to the below return address or deliver in person. We recommend using a tracked signed for service.

SR Shoes
19 Station Street
Cockermouth
Cumbria  CA13 9QW